Terms of Service

1. Acceptance of Terms

By using Chalk ("the Platform"), you agree to these Terms of Service. If you do not agree, do not use the Platform.

2. Service Fees

Chalk charges a service fee on all payments processed through the Platform. This fee covers platform operation and payment processing costs. The current rate is 5% of the transaction amount.

Coaches, tournament directors, and organization administrators may configure whether this service fee is included in the stated price or charged separately to the payer. In all cases, the service fee is disclosed before payment is completed.

This service fee is a platform service charge and is not a credit card surcharge.

3. Payment Processing

Payments are processed by Stripe, Inc. By submitting payment, you also agree to Stripe's Terms of Service. Chalk does not store card details on its servers.

4. Refunds

Refund policies are set by the coach, tournament director, or organization responsible for the payment request. Contact them directly for refund requests. Chalk will facilitate refunds as directed by the payment organizer.

5. User Accounts

You are responsible for maintaining the security of your account credentials. Chalk is not liable for any losses resulting from unauthorized access to your account.

6. Prohibited Uses

You may not use Chalk for illegal purposes, to collect fraudulent payments, or to violate any applicable laws. Chalk reserves the right to suspend accounts that violate these terms.

7. Limitation of Liability

Chalk's liability is limited to the amount of service fees paid by you in the 90 days preceding the claim. Chalk is not liable for indirect, incidental, or consequential damages.

8. Changes to Terms

Chalk may update these terms at any time. Continued use of the Platform after changes constitutes acceptance of the new terms.

9. Contact

Questions about these terms: support@chalksports.com